Frequently Asked Questions
Everything You Need to Know
Find quick answers to common questions about our community and policies
- All
- Amenities and Facilities
- Application and Leasing
- Community and Lifestyle
- Fees and Payments
- Maintenance and Requests
- Parking
- Pets
Amenities and Facilities
Is there bike storage available on the property?
No
How does package delivery work?
Luxer package room delivery
Do the apartments have high-speed internet access?
Yes
Are there EV Charging stations?
Not yet
Which Wi-Fi providers can I use?
Charter Spectrum- bulk service
Application and Leasing
How much notice is required before moving out?
60 days
What happens if I need to break my lease?
We offer a lease buy-out option if you need to terminate your lease agreement. The fee is 2x base rent in addition to payback of any concessions received
Community and Lifestyle
How do I report a noise complaint?
Contact our answering service to be transferred to on site courtesy officers
Are there quiet hours in the community?
Our community observes quiet hours from 10pm-7am
What is your smoking policy?
We are a no smoking community
What nearby schools or childcare facilities are available?
Taylors Elemntary school, Brushy creek elementary, Greenville tech- Bennett campus. Bob jones. Wade hampton high school,
Are there any community events or activities organized?
We have regularly scheduled community events.
Are there laundry facilities in the complex?
Washer and dryer included in units
Are there any restrictions on overnight guests?
2 guests in the amenity space per leaseholder, parking is also first come, first serve for guests. No fee for parking.
Fees and Payments
Are there other fees, such as monthly amenity fees or technology fees?
Monthly fees include valet trash, pest control, internet, and water
Electric Company
Duke
How much is the security deposit, and when is it due?
$200 up to first full month
Are there move-in or application fees?
Yes. $75 app fee per person, one time admin fee of $200
Maintenance and Requests
How quickly are maintenance issues addressed?
We have an onsite maintenance team, and they are available after hours for emergencies.
Parking
Is parking available? Is there an additional fee for parking?
Yes, no additional fees unless you rent a garage which is $150
Pets
What onsite amenities do you offer to accommodate pets?
Pet park, pet spa, pet waste stations
What is the pet policy for specific breeds or sizes?
Maximum of 2 pets per apartment. Including, but not limited to: Pit bull terriers, Staffordshire Terriers, Rottweilers, Presa Canarios, Chow Chows, Doberman, Akitas, Wolf-hybrids, Mastiffs, Cane Corsos, Alaskan Malamutes, Gelbian Malanois, St. Bernard. Breed list may change at management’s discretion.
Do you allow pets in the apartments?
Yes. Up to two pets
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